Let’s change healthcare. Together.

Account Executive

Equipo Health is a NJ based startup, and our team is building a platform that will become the new standard in patient engagement and management. Our Software-as-a-Service (SaaS) platform and mobile app help healthcare Providers understand, identify and interpret patient’s day-to-day care requirement. Our quickly growing customer base includes large hospitals and care organizations. The common thread among our customer base is an urgent need to get better quality of health on patients’ everyday lives.

We are currently looking to expand our sales team and searching for an entrepreneurially minded, Account Executive!

Job Responsibilities

The Account Executive will execute sales opportunities and drive revenue growth. This position is responsible for 4 core areas:

General

• Effectively position our value proposition to our target audiences via email, video, and phone
• Assist team members to advance prospects through sales pipeline
• Help create, manage, and maintain CRM databases and systems
• Lend a hand in all areas of the business, if/when needed

In-Bound: Convert Existing Leads

• Respond to in-bound leads generated by digital marketing
• Independently run product demos and respond to questions
• Consistently conduct follow-ups to help secure partnerships

Outbound: Generate New Leads

• Independently drive revenue through new business identification
• Research potential clients and strategic partners
• Identify key individuals as prospects utilizing on-line resources (e.g., LinkedIn)
• Generate qualified leads through direct outreach (phone, email, LinkedIn, etc.)

Nurture: Maintain & Grow Client Relationships Post-Sale

• Help with new client implementation, training, onboarding, and on-going support
• Deliver effective account management/customer success
• Capture product feedback from clients and relay back to internal product specialists

Job Requirements

• BS degree in Business Administration, Marketing, Sales, similar field of study or equivalent practical experience
• 0 - 3 years of advancing experience in a business-related role
• Position requires someone who is process-driven vs project-driven
• Experience with CRM platforms, such as, Zoho CRM, Salesforce or Hubspot will be a plus
• Proficiency with email communication and designing email-marketing campaigns a plus
• Position requires someone who is self-motivated to learn new areas as we grow
• Someone who can learn quickly and wear multiple hats in a startup environment
• PCM degree/experience is a big plus
• Excellent communication and teamwork skills
• This role will ideally be based in New Jersey. Candidates based remotely are welcomed to apply.

Interested individuals should submit their resume and three references to careers@equipohealth.com or Apply Here.

Full Stack Developer

The candidate should have a strong background of web application development in LAMP stack.

Preferred Skills

• Excellent understanding of object-oriented programming/functional programming
• Hands-on experience in developing web applications using PHP
• Experience in Core PHP and Laravel/Symfony framework with over 2 years of relevant experience.
• HTML, CSS3, JavaScript, JQuery, Bootstrap, Ajax
• Knowledge of visualization frameworks like D3Js, Google Charts, High charts
• Hands-on experience with Relational Databases (MySQL).
• Experience in designing and building REST API.
• Proven experience in GIT, AWS.

Responsibilities

• Ability to build reusable and modular code and adhere to modern design patterns
• Excellent communication in English, strong logic, leadership, interpersonal, problem-solving and organizational skills.

Location: India, Remote.

Interested individuals should submit their resume and three references to careers@equipohealth.com or Apply Here

Backend Developer

The ideal candidate should have sound knowledge in Python and related frameworks.

Preferred Skills

• Good knowledge of Python identifiers, reserved words, basic operators, variable types, user defined exception handling and their usage.
• Expert in Python, with knowledge of at least one Python web framework such as Flask, Django etc.
• Proven knowledge of Python dictionary and default modules those are included in Python
• Preferrable working experience of JSON, YAML and JINJA data formats, object-relational mapping (ORM)
• DB’s: Relational Databases SQL NoSQL, Mongo.
• Experience in open-source software components such as containers, web servers, relational databases (SQL), API’s.
• Ability to quickly adapt to a changing and fast-paced agile development environment.
• Ability to write understandable, reliable, and testable code.
• Proficient understanding of code versioning tools such as Git.
• Working knowledge in Agile project, eager to learn & utilize new technologies, concepts, and procedures as appropriate to project requirements.
• Linux knowledge & exposure to networking preferred, Cisco certifications are a plus.
• DevOps tools such as Drone, GitHub, Docker, Kubernetes.
• Candidate should have experience in Cloud Platform and deploying Microservices.
• Strong communication and analytical skills.

Location: India, Remote.

Interested individuals should submit their resume and three references to careers@equipohealth.com or Apply Here

Angular Developer

The ideal candidate should have solid knowledge of AngularJS.

Preferred Skills

• 3 or more years of hands-on experience in AngularJS, JavaScript, HTML5, CSS.
• Angular experience preferred.
• Development on multiple devices and multiple browsers, including Web Application.
• Strong knowledge of Web Application Development.
• Must be able to handle high-level responsibilities.

Responsibilities

• Responsible for development, support, maintenance and implementation of a complex project module.
• Able to work as an independent team member, capable of applying judgment to plan and execute your tasks.
• Able to respond to technical queries/requests from team members and customers.

Location: India, Remote.

Interested individuals should submit their resume and three references to careers@equipohealth.com or Apply Here

Data Engineer

The candidate should have strong expertise in development of databases in an RDBMS environment.

Preferred Skills

• 3+ years experience in designing, architecting databases for highly scalable enterprise applications.
• Hands on experience in
• RDMS databases like MySQL
• Database analysis and Designing & database design methodologies.
• SQL programming, developing complex stored procedures, functions and implementing best practices in SQL programming, database table design.
• Optimizing complex queries and improving query performance.
• Exception Handling within Stored Procedures.
• ETL implementation with various data sources like CSV, XML, JSON, API, IOT devices etc.
• Preparing database documentation and diagrams (DBDD, DMD etc.).
• Implementing Audit within the database.
• Cloud databases (AWS, GCP).
• Linux OS.

Expected Responsibilities

• Excellent verbal and written communication in English.
• Strong analytical skills while maintaining attention to details.
• Collaborate with application developers in the team and business owners.
• Ability to organize, prioritize work, meet deadlines and work independently.

Good To Have

• NoSQL exposure.
• Knowledge in monitoring databases.
• Knowledge in database backup and recovery, export/import, tools and techniques.

Location: India, Remote.

Interested individuals should submit their resume and three references to careers@equipohealth.com or Apply Here

Front End Developer

The ideal candidate should have experience and solid knowledge of ReactJS, Bootstrap, HTML5 and CSS3

Preferred Skills

• Minimum 2 years of proficiency in JavaScript development in an Agile environment, building web applications utilizing web service APIs.
• Strong knowledge of React.js, JavaScript, HTML 5, CSS 3, Redux and related web technologies
• Understands user interactions
• Experience writing functional tests using web testing frameworks
• Experience in building high-volume transactional customer facing applications.

Advantage for:

• JavaScript frameworks, such as ExtJS, Angular or Vue.js
• Sass, Linux, Git

Location: India, Remote.

Interested individuals should submit their resume and three references to careers@equipohealth.com or Apply Here

Quality Analyst

The candidate should have hands-on experience in manual testing, preferably in a product development company.

Preferred Skills

• 2+ years of manual testing experience in both test execution and test case documentation.
• Strong experience in creating test data and test cases.
• Experience with Selenium & API testing with Postman (preferred).
• Experience in bug tracking tools like Jira, Bugzilla, HP ALM/QC.
• Knowledge with load testing using JMeter or similar tool.
• Experience in Features Testing, Bugs Testing, Regression Testing, System Testing, Performance Testing for web-based enterprise applications and products.
• Experience in both web and mobile testing.
• Experience with Amazon Web Services.
• Experience with MySQL databases.
• Creation and execution of test plans.
• Ensure test coverage to ensure high quality deliverables.
• Experience in software testing within iterative development methodologies like Agile.
• Strong documentation, communication, and team collaboration skills.
• Proactive in raising issues and problems to leadership attention to improve the quality of the product.

Requirements:

• A bachelor's degree in computer science, information systems or a related field.
• Experience in quality inspection, auditing, and testing.
• Knowledge of different tracking tools.
• Strong analytical and problem-solving skills.
• Meticulous attention to detail.

Location: Trivandrum, Kerala, India

Interested individuals should submit their resume and three references to careers@equipohealth.com or Apply Here

Customer Support Executive

Equipo Health, a fast-growing healthcare IT platform, is searching for Customer Support Executives who can provide excellent customer experiences. Our ideal candidate is passionate about identifying problems, finding solutions, and improving relationships. To succeed in this role, you should have relevant experience in client support with a professional attitude and courteous manner.

Responsibilities

• Respond to customer tickets and product incidents by phone, email and online and process through to resolution, recording the status, further communications, and outcomes.
• Solve customer issues through a broad range of processes, methods, and collaboration with other members of the team ensuring customers' satisfaction.
• Proactively provide updates to the customer on the status.
• Work closely with the Product teams to resolve software issues and defects.
• Contribute to the development of the team knowledge base and online resources.

Requirements:

• Minimum two years’ professional experience in a customer service capacity, preferably in healthcare.
• Excellent written and oral communication skills in English.
• Ability to multi-task, prioritize, and manage time effectively.
• Able to communicate technical information and data verbally and in writing for a variety of audiences
• Good interpersonal skills; ability to work both independently and in a team environment.

Location: Remote, until office reopens.

Shift: Rotational (US Time)

Working days: Monday - Saturday

Interested individuals should submit their resume and three references to careers@equipohealth.com or Apply Here

Customer Acquisition Specialist

The Customer Acquisition Specialist will specifically be responsible for either acquiring new customers or increasing adaptability of our existing customers to newer offerings.

Job Description:

• Identification and selection untapped accounts to target
• Research and understand the competitive landscape to identify and track target customers.
• Conduct customer specific meetings in order to identify key areas of interest.
• Understand buying influences and motivations of key decision makers in organizations and leverage that information to secure commitments for further meetings.
• Work closely with Marketing partners and internal stakeholders to utilize resources to support value offerings as well as generate early stage leads.
• Develop an overview of customer and analyze customer needs.
• Develop strategies and presentation materials to meet customer specific needs
• Closely monitor and pay continuous attention to key changes in product portfolio and key market changes.

Qualification:

• Bachelor’s or Master's degree in Sales and Marketing
• 2+ years of industry experience to encompass some of the following aspects: Sales, Pre-sales, Lead generation, Customer engagement and Customer success.
• Strong consultative interaction and communication skills with (prospective) customers.
• Strong presentation skills.
• Ability to effectively lead meetings
• Self-driven and a high level of sales resilience
• Experience in sales process and analytical skills
• Experience with Salesforce or Zoho CRM preferred
• Strong identification with core values: sustainability, openness, enjoyment

Location: NJ, USA

Interested individuals should submit their resume and three references to careers@equipohealth.com or Apply Here

AI Engineer

The ideal candidate should have sound knowledge in machine learning with proven ability to build and deploy AI models from scratch.

RESPONSIBILITIES:

• Apply advanced machine learning, deep learning and NLP/NLU techniques to build cutting edge AI applications
• Write production-ready code in Python, applying coding and OOP best practices
• Develop and deliver software using Python and various AI related libraries, support continuous integration and continuous deployment of the micro-services. Use containerization, orchestration, DevOps for faster delivery and easier maintenance
• Define and implement evaluation strategies for each required functionality, demonstrate applicability and performance of the delivered application, and communicate clearly on its limits
• Ability to efficiently work in a team.

EXPERIENCE AND SKILLS:

• Expert in Python programming
• Experience in at least 2 of the following areas:
  • Data wrangling with hands on experience of Pandas, NumPy and SciPy libraries.
  • Machine Learning - deep learning, online learning, transfer learning, reinforcement learning, structured/unstructured learning with hands on experience of Tensorflow, PyTorch or SciKit-Learn.
  • Natural language processing, understanding and/or generation (topic modelling, word embeddings, Semantic Ontology etc.)
• OCR and document processing, data extraction
• Scientific approach, with the ability to propose pragmatical, robust and reliable ways to evaluate deliverables and interpret results
• Experience with micro-services architecture and message brokers
• Prior working experience with Docker and Kubernetes is a plus.
• Excellent communication and team collaboration skills.
• Flexibility and adaptability to work in a growing dynamic team in a highly visible role.

Location: Remote

Interested individuals should submit their resume and three references to careers@equipohealth.com or Apply Here

Technical Content Writer

The ideal candidate should develop comprehensive documentation by obtaining a deep understanding of the product and translate product information into simple and engaging content.

Job Responsibilities:

• Write user-friendly content that meets the needs of the target audience
• Evaluate current content and develop innovative approaches for improvement
• Research, outline, write, and edit new and existing content, working closely with various teams to understand the product features.
• Gather information from product experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify all documentation repositories, revise, and edit, and determine the best solution for data compilation and centralized storage
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Skills and Qualifications:

• Bachelor’s degree in relevant technical field
• 1-3 years’ industry experience as an effective technical writer
• Proven ability to quickly learn and understand complex topics
• Previous experience writing documentation and procedural materials for multiple audiences
• Superior written and verbal communication skills, with a keen eye for detail
• Firm understanding of the systems development life cycle (SDLC)
• Previous software development experience will be a plus
• Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

Location: Remote

Interested individuals should submit their resume and three references to careers@equipohealth.com or Apply Here

Business Analyst

Objectives of this Role:

• Create impactful presentations, documents and supporting material to enable both technical and business team to be aligned on the requirements and deliverables
• Work closely with product team to track requirements and deliverables.
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
• Determine and develop user requirements for systems in production, to ensure maximum usability

Responsibilities:

• Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
• Writing business requirements and proposed solutions.
• Create and update internal and external documentation, and formally initiate and deliver requirements and documentation

Experience and Skills:

• More than 1 year experience in generating process documentation and reports
• Bachelor’s degree in Computer Science
• Experience in an analytics and systems development capacity
• Excellent communicator with the ability to translate data into actionable insights
• Highly proficient technical writing capabilities

Location: Remote

Interested individuals should submit their resume and three references to careers@equipohealth.com or Apply Here

Python Developer

The ideal candidate should have sound knowledge in Python and related frameworks.

Preferred Skills:

• Good knowledge of Python identifiers, reserved words, basic operators, variable types, user defined exception handling and their usage.
• Expert in Python, with knowledge of at least one Python web framework such as Flask, Django etc.
• Proven knowledge of Python dictionary and default modules those are included in Python
• Preferrable working experience of JSON, YAML and JINJA data formats, object-relational mapping (ORM)
• DB’s: Relational Databases SQL NoSQL, Mongo.
• Experience in open-source software components such as containers, web servers, relational databases (SQL), API’s.
• Ability to quickly adapt to a changing and fast-paced agile development environment.
• Ability to write understandable, reliable, and testable code.
• Proficient understanding of code versioning tools such as Git.
• Working knowledge in Agile project, eager to learn & utilize new technologies, concepts, and procedures as appropriate to project requirements.
• Linux knowledge & exposure to networking preferred, Cisco certifications are a plus.
• DevOps tools such as Drone, GitHub, Docker, Kubernetes.
• Candidate should have experience in Cloud Platform and deploying Microservices.
• Strong communication and analytical skills.

Location: Remote

Interested individuals should submit their resume and three references to careers@equipohealth.com or Apply Here

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